You have the option to replace the purchased goods without giving a reason within 14 days of delivery.

You don't want to return the product, but you simply want to replace it for another one?

• Use our return forms for that, it’s much easier than using our standard exchange process. Please return the mismatched product to us and order a new one. With our return forms, you can not only change the colours but also place an order for a different product of your choice, up to the value of the original product.
• Use the return form and select the option for receiving a refund directly to your account. You can also use the amount credited for any product on our website.